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Frequently
Asked Questions
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Resource & Referrals FAQ’s
Q: What is the average infant rate per week for full
time family child care in the Valley?
A: The average cost is $215 per week.
Parents should be aware that Child Care Links
does not give out individual rates for providers,
however, we do provide average costs by neighborhood
within the cities of Livermore, Pleasanton and Dublin.
Child Care providers are encouraged to consult
with our referral counselors or request a copy of our
Annual
Report, where these costs are outlined.
Discussing how much you are going to charge with
other child care providers is illegal, as it is
considered “rate fixing”.
Q: What do I need to do in order to become a Family
Child Care Provider?
A: The first step in obtaining your family child
care license is to attend the Community Care Licensing
orientation meeting.
This meeting is held on the first Tuesday of each
month at the Child Care Links Pleasanton conference room
from 9:30 to noon.
You will be provided with information from
Community Care Licensing along with a Child Care Links
services overview.
Child Care Links’ staff will provide support
and information to help you through the licensing
process.
Q: How do I get help paying for child care?
A: This will depend
partially on what city you live in and whether or not
you have received cash assistance in the past 2 years.
If you are a current CalWORKS participant,
or you have been within the past 2 years, you will need
to speak to a case manager at Child Care Links (consult
our service area).
If you have not received any public assistance in
the past 2 years, you will need to contact our Fremont
Office at (800)
642-7999. They will determine your eligibility and place all
eligible families on the waiting list.
Families are served in order of need and Child
Care Links cannot give estimated length of time until
you will receive a subsidy. This depends on many factors such as funding and need level
of families on the waiting list and is impossible to
predict.
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Community
Services
FAQ’S
Q:
What is a “license exempt” child care provider?
A:
A license exempt
provider is a child’s relative or family friend who
may not need a child care license from Community
Care Licensing in order to provide child care
services. License exempt providers are often
grandparents, aunts, uncles, brothers, sisters or
cousins.
Q:
Who attends the License Exempt Provider Orientation?
A: Any license exempt
provider working for a Child Care Links parent
participant is expected to attend a one-time,
two-hour Orientation that covers quality child care
topics such as health, safety, nutrition and child
development. A Child Care Links Case Manager will
schedule the license exempt provider for an
Orientation date at the time of Intake or when the
parent participant is up for recertification. Only
the license exempt provider needs to attend the
Orientation, but parents are welcome to attend if
they are interested in learning more about quality
child care.
Q: Who do I call if I can’t attend my scheduled
Orientation date?
A: License exempt
providers who are unable to attend a scheduled
Orientation date should call Nicole Roman at (925)
417-8733.
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SUBSIDY
FAQ’S
Q: How do I apply for child care subsidy services?
A: In order to apply for
the child care subsidy program, you must be income
eligible and reside in Fremont, Union City, Newark,
Sunol, Dublin, Pleasanton, or Livermore.
You may call our South County office at 1 800
642-7999 to determine your eligibility and to be placed
on the Eligibility List.
Q: Who is eligible for the subsidy program?
A: Families that reside, or
work and need child care in our service area, meet the
income eligibility requirements and who have a need for
services because they are working, in school, homeless,
or under Child Protective Services Programs.
Q: How long do I have to wait before I am called?
A: We cannot tell you how
long you will have to wait.
Enrollment is not done on a first come first
serve basis. Your
position on the list is based on your income and your
family size. When
we have openings, state regulations require us to enroll
families who have the lowest income as well as meet the
needs and requirements of the specific child care funds
that are available.
(i.e., age, special needs, etc.)
Q: Can I choose who watches my child?
A: Parental choice is the
focus of the Child Care Links Child Care Subsidy
Program. Parents
are the best judge of what type of care is appropriate
for their own child, therefore, parent’s will choose
their own child care provider.
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